Data Privacy Policy

Overview

Welcome to Still Ridge Candle ("we," "our," or "us"). This Privacy Policy describes how we gather, utilize, disclose, and protect your data when you browse our site.

If you have questions about this policy or our practices, please reach out through the contact page or by calling at +44 20 7946 0123.

Information We Collect

Information You Share

We gather information that you knowingly provide when you:

• Submit the contact form on our site
• Subscribe to updates (if offered)
• Reach out to us directly

This data may include:

• Full name
• Email address
• Location (if you choose to share)
• Any additional details you include in your message

Information Automatically Collected

When you access our site, we may automatically collect certain details about your device and usage, such as:

• Browser type and version
• Operating system
• IP address (where applicable, anonymized)
• Pages visited and duration on them
• Referring URLs
• Date and time of your visit

How We Use Your Data

We use the collected data to:

• Answer your inquiries and stay in touch
• Send updates if you have subscribed
• Enhance our site and content
• Analyze usage trends and patterns
• Guard against harmful, deceptive, fraudulent, or illegal activity

We do not sell, rent, or disclose your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are tiny text files placed on your device when you visit a site. They are widely used to help websites function efficiently and to provide information to site owners.

Types of Cookies We Use

Managing Cookies

When you first visit our site, you may see a cookie consent banner. You can choose to accept, reject, or customize optional cookies (where available).

You can also manage cookies through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Services

Our site may include links to third-party websites and services. We do not control the content or privacy practices of those third parties. We encourage you to review their privacy policies.

Examples of Services We May Use

• Google Fonts: For typography. Google Privacy Policy
• Third-party image providers: For illustration images used across the site.

Data Retention

We keep personal information only as long as needed to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact submissions: Retained for a limited period to handle follow-ups
• Subscriptions (if used): Until you unsubscribe
• Cookie preferences: Stored for a limited period based on consent
• Analytics data: Retained in anonymized form where applicable

Your Rights

Depending on where you are located, you may have certain rights regarding your personal data, such as access, correction, deletion, restriction, portability, objection, or withdrawal of consent where applicable.

To exercise these rights, please contact us via the contact page or call +44 20 7946 0123. We will respond in a reasonable timeframe.

Data Security

We implement reasonable technical and organizational measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not intended for individuals under 16 years of age. We do not knowingly collect personal information from individuals under 16. If you believe a child has provided personal information, please contact us.

International Data Transfers

Our site is operated from United Kingdom. If you access our site from outside United Kingdom, your data may be transferred to, stored, and processed in United Kingdom or other countries where service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date at the top.

Contact Us

If you have questions about this Privacy Policy or data practices, please contact us:

We will endeavor to respond within a reasonable timeframe.